The Computer Doctor of Richmond

• Data Recovery:  Did you get an error during boot up saying file missing? Or even worse, does it turn on and just have a blinking cursor sitting there mocking you?  If so, we can fix it. But even better we enjoy tremendous success in recovering your data.  We have sophisticated techniques and forensics software that will allow us to recover your precious family photos, videos or your school/college/work documents, email and data.

• Crash Recovery: Did you just fall victim to the dreaded Blue Screen of Death (BSOD)? If so, then you should contact us immediately! Even though your system may work after a reboot and appear completely normal, all may not be so well with your systems health. After all, your system didn’t crash for no reason. We can backup your data in the event your system experiences total failure. Moreover, we can also run state-of-the-art system diagnostics that will tell us if your systems health is in danger of failure or if all is well. Moreover, if there is some impending doom to your system, we have the means to repair most critical issues before you experience irreparable failure.
• Network Setup and Maintenance: Would you like to be able to integrate all of your home internet devices together? Want to go wireless with your new laptop? Interested in being able to print from your laptop, but your printer is connected to your old desktop? Would you like to share pictures, music or other files and documents between multiple computers in your home? How about your Xbox or Playstation? Would you like them to integrate with your home network? We can set it up for you and make sure it is secure!
• Parental Control and Monitoring:  Want to keep your kids safe online?  Would you like to regulate their internet and computer usage while at the same time make sure they aren’t visiting naughty sites?  We can give you as much control as you’d like while making it easy to configure everything about how your children or employees access the net.

• Spyware, Virus, Trojan, Maleware, Ad-Ware: Are you experiencing pop-ups? Is your system crashing shortly after boot? Did someone tell you that they received an infected email from you? Is your system horribly slow? Does it take forever to start up? Perhaps you get a funny error message at startup, but you have no idea what it means? If you answered yes to any of these questions then you may simply need a computer tune up and some basic cleaning/maintenance. Or perhaps something more sinister is wrong with your system. Whatever it is, we can figure it out and fix it.

• Backup Packages: Did your mother ever tell you when growing up “you’re asking for it!” in a stern voice? Well if you’re not backing up your data then “you’re asking for it! (And you’re very likely to get IT!)” But perhaps the reason you haven’t been backing up your system is you’re not really sure how. Or maybe you have but you’re not really sure if you’re getting all the vital data. Either way we can help! We have several different backup plans available that encompass multiple service levels and multiple price ranges. Contact us for more information on creating a custom and inexpensive insurance policy for your data. Trust us; it’s far less costly to back up than it is to go through data recovery services.

• Maintenance Packages/Tune ups: How old is your computer? If it is more than a year old it’s time for a tune-up. On average a normally used home pc will contain close to a full gigabyte of “garbage” and numerous unnecessary run lines in the registry. Our tunes-ups are a one stop shop for your computer. We clean your computers system and the physical computer too. That’s right; we will open up your computer and clean up in there too. In fact one of the most common causes for a computer to crash/die is overheating. And 85% of overheating is completely preventable and most of the time it is due to dust and dirt build up inside. And if your computer tower is on or near the floor, and/or if you have pets…it’s probably a jungle in there!

Laptop Specific Services:

• LCD screen: Does your laptop screen have cracks running through it like an old beat-up pickup truckswindshield?   Sometimes LCD laptop screens break.  The two most common reasons….cell phones falling on them and people sitting on them.  Or sometimes the screens aren’t cracked, but simply wont light up or are extremely dim.  Maybe the inverter has gone bad?  The great news is they can be fixed and we can do it!

• Laptop power DC jack:  Will your darn expensive laptop just not power on? Do you think that it may be because the power jack (port where you plug the power supply cord into the laptop) may be broken? If so we can help here too!  In fact this is one of THE MOST common problems with laptops.  Moreover, very few computer repair shops perform this repair.  Or at best they farm the work out to other repair shops and of course mark up the bill.  Not us, we do them on site daily for far less!

We offer many more services, and as our site gets updated you will see many new additions.  However, if you don’t see what you’re looking for now, please email us at repairs@TheCompu-Doctor.com for more info.  Remember, advice is always free!